When Trial and Error Is Foolish

When Trial and Error Is Foolish

When Trial and Error Is Foolish If you watch people put together a new object like an IKEA bookcase or a Lego® set, you notice how and when people use the instructions, if at all. I really dislike instructions and manuals, taking pride (too much, I admit) in the trial...
Why Great Leaders Look for What Isn’t Obvious

Why Great Leaders Look for What Isn’t Obvious

Why Great Leaders Look for What Isn’t Obvious At this time of year, many are considering, and re-considering past decisions. As often as we may refer to scorecards and key indicators, they don’t tell us everything and what they don’t tell us is as important as what...
The Psychology of Self-Reflection

The Psychology of Self-Reflection

The Psychology of Self-Reflection The tradition of creating goals at this time of year is widespread and often they come with statements of resolve. This week, literally millions of articles about resolutions will be published. What we know from studying how people...
How Succession Anxiety Fuels Crisis

How Succession Anxiety Fuels Crisis

How Succession Anxiety Fuels Crisis The transition from one chief executive officer to another is a high-stakes situation. In the most difficult situations, the outgoing CEO leaves a trail of damaged relationships, financial statements that are suspect, and a sense of...
The Merger Mindset In Action

The Merger Mindset In Action

The Merger Mindset In Action The business news is filled with stories of failed mergers or acquisitions, yet they remain appealing, not because leaders are unaware of the risks but because they don’t believe their deal will fail. The estimates of rate of failure...