Five Mistakes in a Crisis

Yesterday, John Stumpf, Chairman and CEO of Wells Fargo, appeared before the Senate Banking Committee. It was reported in virtually every news outlet and will affect the reputation of Wells Fargo for a long time to come. This will be true whether he has a job or not....

Why You Should Let Go

One of the more challenging aspects of working with clients on strategy is helping them let go. Let go of businesses that don’t fit their strategy. Let go of people who are destructive to their goals. Let go of the need to avoid bad news. It is far easier to add and...

Do You Need a Culture Overhaul?

The past two weeks have provided dozens, if not hundreds of examples of the power of repetition. Even more powerful than repetition is multiplied repetition. The expression that something is “going viral” is an apt description of what happens when a larger and larger...

Are You Killing Employee Enthusiasm?

A client asked me today how to protect the enthusiasm in his people. His firm has a ton of it and he has the good sense to recognize its value. The question is apt. How do leaders protect, nurture and keep the energy, passion, and interest of people alive at work?...

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