The Power of Resolve

‘Tis the season to make resolutions, a ritual in which many engage. Like all rituals, this one can be deeply meaningful or merely an activity. The ritual of making resolutions is reliable, but follow-through is not even close to bankable. Why? In part, it is...

Five Mistakes in a Crisis

Yesterday, John Stumpf, Chairman and CEO of Wells Fargo, appeared before the Senate Banking Committee. It was reported in virtually every news outlet and will affect the reputation of Wells Fargo for a long time to come. This will be true whether he has a job or not....

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