How Succession Anxiety Fuels Crisis

How Succession Anxiety Fuels Crisis

The transition from one chief executive officer to another is a high-stakes situation. In the most difficult situations, the outgoing CEO leaves a trail of damaged relationships, financial statements that are suspect, and a sense of relief that they are, at last,...

Are You Listening?

Recently, someone asked me about listening – how to do it well and how to use it as a tool for organizational change. It’s a good question. Most advice on listening relies on methods or techniques. These methods quickly supplant the goal and are often used with...