Constance’s Comments – Issue 9

Issue No. 9 October 4, 2013 Self-limiting Attitudes I tell companies to stop endlessly modifying procedures and pay more attention to the attitudes and motivation of the people using them. Just this morning I suggested to a client that she change the language in an...

Single-handedly changing the image of bankers

I generally separate bankers (retail banking to be exact) into two categories, based on experience. First, private bankers-those who deal with successful people and make all sorts of things easier. Not always, but often. Why? Because they have a relationship with you....

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