Why Training Does Not Educate

You send people to training. They go but nothing changes. This is acted out thousands of times every day all over the world. Billions of dollars are spent to train people but lasting behavior change rarely results. Why? Training only addresses two of the three areas...

Turn On Your Signal

It is stunning how many drivers do not use turn signals. Earlier today I was at an intersection that was very congested (that goes without saying, I know, since I live in Atlanta). A car trying to enter the street sat for a long time waiting for an opening. When my...

Whose Selling Boxes?

I just visited a local business with the easy to forget name-Service Tape and Box. Unassuming doesn’t begin to describe this place. Old building, barely detectable sign, etc. Being the crack observer that I am, I immediately determined that this was a place that...